5 Best Niagara Falls Internet Providers

People that are moving out of their homes to a new location should always be aware of the things that they need to handle when they move. One of the everyday things that always comes to mind is the Internet connection. Let’s be honest, today; you can’t avoid having this type of service at your home.

So if you are searching for the right provider in Niagara Falls, Ontario, you have quite a few options. The ones that we checked are: EBOX, Distributel, Cogeco, TekSavvy and Start.ca. Knowing what they offer is essential so you can make a right decision for your home. Let’s continue and find out what these providers have to offer in terms of services and products.

MovingWaldo’s list of the 5 best Internet Providers in Niagara Falls

What is MovingWaldo?

MovingWaldo is Canada’s #1 Free Moving Concierge Service. Since 2016, we help millions of Canadians tackle moving tasks in minutes. We care to take the stress away from moving by offering free tools, tips and tricks and referral of service providers that you can trust. MovingWaldo is everything moving under the same roof!

How are Internet services providers selected?

All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need! 

EBOX has been on the telecommunication market for quite some time, and they had a lot of success. They changed their name quite recently as, before 2016, they were known as Electronic Box. They offer Internet, telephony, and television services. EBOX also has a physical store that can be visited at any time during its opening hours.

What services are offered by EBOX?

Internet : Internet services are diverse and are structured in different plans. We have the DSL connection that means the Internet comes via telephone lines. These plans are usually better for moderate Internet use like browsing sites, watching online movies. Their cable plan has faster speeds of up to 60 Mbit/s and is excellent for online gaming or downloading movies.

Home Phone : their home phone plans are user-friendly, and they also offer some great features that are useful for any user. We are talking about Caller ID, voicemail, call waiting and more. Their standard line has free calls between subscribers and a few long call distance. If you know you have a lot of out of your region calls, then going for their premium plan is a better choice.

Note that EBOX only offers Internet and home phone services.

It is possible to check the availability of the service directly on EBOX’s website.

Distributel is a Canadian telecommunications company that started its activity in 1988. Since then, it has grown a lot and offers many more services. This was done with the help of active acquisitions and smart partnerships. They provide high-speed Internet, digital home phone with long-distance calling together with TV. They are also focused on improving the technology they use and bring new services to the market.

What services are offered by Distributel?

Internet : choosing the right Internet plan you go for depends on how you usually spend your time online. Distributel has different offers, all with unlimited monthly usage. The starter plan is perfect if you want to browse the website or play games. It has a speed of 75 Mbps. The faster internet connection plans are recommended for users that want to download a lot of data or want to stream and have multiple devices connected.

Television : if you need TV plans that cover movie channels, music, sports and more, Distributel can help for sure. They have a starter plan that has the necessary local channels and more in a total of 30. After that, you can add your favorite ones and build your pack. So you decide what you go for!

Home Phone : in terms of Home phone plans, you get three different plans to choose from. All include unlimited local calling, and the difference is in terms of Long Distance coverage. The higher cost plans have more minutes for Long Distance calls, so it’s good to think about how much time you spend speaking in general. This should help you make an easier decision. A feature like a call display, voice mail, or call waiting is included as well.

It is possible to check the availability of the service directly on Distributel‘s website.

Cogeco is a well-known Canadian telecommunication and media company that has its headquarters in Montreal, Quebec. In entered in this business domain in the 1950s and started with a radio network. Soon they went for the cable television industry, and today the company offers multiple services. Cogeco has a rich history and is a big player in the telecommunication industry. Let’s find out more!

What services are offered by Cogeco?

Internet : Cogeco offers multiple Internet plans for its users to choose from. We are talking about cable options, and the starter one has a download speed of 15 Mbps and is limited to 95 GB per month. This means that moderate Internet usage is the best for these plans. On the other end, their faster plans go to 360 Mbps download speed and have unlimited monthly usage. This speed is perfect for somebody that downloads a lot of data like movies, music, and so on.

Television : TV is still something important for many of us. This is why Cogeco pays a lot of attention to their TV plans. The basic one has 25 channels, and if you need more, you can go for their higher ones. You can get up to 140 channels to enjoy with their premium plan. You can also create custom plans according to your preferences.

Home Phone : in terms of phone options, you get the right plans for your needs. The basic one includes unlimited local calling, and if you want more features and long-distance minutes, their higher-paid plans should be the ones to check. Their most popular package is known for its flexibility, and it includes long distance minutes to Canada and the USA, two calling features that you choose, and special rates.

It is possible to check the availability of the service directly on Cogeco‘s website.

TekSavvy was founded in 1998, and it is a Canadian telecommunication company based in Chatham. It was one of the fastest-growing businesses, according to the Canadian Business Magazine’s Profit 100 list, and in their 20 years plus of activity also got different awards for their excellent services. They focus a lot on their customer’s needs and have great support.

What services are offered by TekSavvy?

Internet : their Internet doesn’t have any commitments or hidden fees. If you are a heavy user and need fast speeds, their top plan has a download speed of 100 Mbps. This is more than enough for downloading big data and keeping multiple devices connected. If you are a light user, then it is better to go for the starter plan with a download speed of 15 Mbps.

Television : TekSavvy has cool TV features to offer to its clients, and probably one of the best is the look-back that helps you see the last 30 hours of programs that previously aired. Their TV basic plan has more than 25 HD channels, and if you need more, you can just add different themes on top of it. Choose from lifestyle, kids, news, or entertainment to create your unique pack.

Home Phone : for the home phone plans, you can choose from a few. All have an unlimited local calling and certain features. Call forwarding and call rejection are included in all plans. However, if you need long distance minutes, only the top plan has unlimited North America long distance calls available. For the rest of the plans, you will have to pay a certain fee, or you get limited minutes.

It is possible to check the availability of the service directly on TekSavvy’s website.

Start.ca seems to have a very friendly approach with its clients. It was founded in 1995 by two college friends that shared a similar idea. Peter and Darryl are their names, and today they have one of the biggest telecommunication companies in Canada. They believe in offering fast and friendly services, and they do have some competitive plans.

What services are offered by Start.ca?

Internet : the company offers four internet packages that you can choose from. The home cable options are different in terms of download and upload speed. If you don’t use a lot of your Internet home connection, then you can start with the light 30 Mbps plan. If you prefer a faster connection or you know you work from home often, the plans with 100 Mbps or 20 Mbps download speed should be your choice.

Television : if you like to watch your favorite shows on TV you will be happy to know that Start.ca has a few options that you can choose from. Their most popular option features 80+ popular channels and includes sports and movie themes. Their intro choice has 40 channels that include major networks and local news.

Home Phone : In terms of phone services, they offer a few options, and they focus on VoIP technology. What this means is that your internet connection is used to get digital phone service for a better price. You connect your phone into a voice adapter and the adapter to your router. Their premium one includes unlimited calls to 65 countries, but if you need local coverage go for the basic, it has unlimited calling within Canada.

It is possible to check the availability of the service directly on Start.ca’s website.

Special Mentions

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Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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